Terms of service

Terms of Service

Welcome to Dresteny. By accessing and using our website, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. General

  • This website is operated by Dresteny.

  • By visiting our site and/or purchasing from us, you agree to be bound by these Terms of Service.

  • We reserve the right to update or modify these terms at any time without prior notice.

2. Product Information

  • We make every effort to display product images and colors accurately. However, actual product colors may vary slightly due to lighting or screen resolution.

  • Product descriptions, pricing, and availability are subject to change without notice.

3. Pricing & Payment

  • All prices listed on the website are in INR (₹).

  • Payments can be made using the available online payment methods at checkout.

  • Orders will be processed only after successful payment confirmation.

4. Shipping & Delivery

  • Delivery timelines depend on location and courier partner services.

  • Dresteny is not responsible for delays caused by courier companies, weather conditions, strikes, or other unforeseen circumstances.

  • Shipping charges, if applicable, will be displayed at checkout.

5. No Return / No Exchange

  • We follow a No Return / No Exchange policy, except in cases where the product received is damaged or incorrect.

  • Customers are requested to review the size chart, product details, and images carefully before placing an order.

6. Damaged / Incorrect Product

  • If you receive a damaged or incorrect product, please contact us within 48 hours of delivery.

  • An unboxing video is required to process such requests.

  • Requests may not be approved without an unboxing video.

7. Intellectual Property

  • All content on this website, including logos, images, text, graphics, and designs, is the property of Dresteny.

  • Content may not be copied, reproduced, or used without prior written permission.

8. Privacy

  • Your personal information is handled in accordance with our Privacy Policy.

  • We share data only with necessary third parties such as payment gateways and delivery partners for order fulfilment.

9. Contact Us

For any questions or concerns, you can reach us at:

📩 Email: dresteny@gmail.com
 📞 WhatsApp/Phone: 9511145550